Client Experience from Drum Creative

Hiring an Agency vs. Individual Employee

Written by Keith Hodges, February 18th, 2019

man opening shirt revealing a message, "find the right people"

Hiring an Agency vs. Individual Employee

When a company needs to add services to their current repertoire, they generally have one of two options: to… READ MORE

How Can You Successfully Brand a Small Business?

Written by Keith Hodges, August 20th, 2018

large man shaking hands with small business man illustration

When people think of successful brands, they usually imagine large, universally-known companies, sometimes even if they carry a negative connotation. But you don’t have to… READ MORE

How to Create Customer Profiles to Reach Your Users

Written by Keith Hodges, July 16th, 2018

four silhouettes for customer user profiles

Every business has a different motivation for serving their customers. Even if you sell one core service, people are coming to you for a variety… READ MORE

How Do You Know If Your Website Has a Good Design?

Written by Keith Hodges, July 9th, 2018

Your web design can make or break your business. Customers are cautious to provide information to a site that they think will give them spam,… READ MORE

Good Web Design Includes Easy Navigation: Reducing Clicks Increases Interaction

Written by Keith Hodges, June 19th, 2018

woman on laptop frustrated with web design navigation

Websites need to be pretty. That’s been a long-established Internet norm for company websites. If you wow your visitors with great graphics, exciting images, and… READ MORE

Winning Web Design Tips

Written by Keith Hodges, February 5th, 2018

Your website is the closest thing to a first impression your business will have with many of your prospective and paying customers. Adding all of… READ MORE

How Good Web Design Changes Visitor Behavior

Written by Keith Hodges, January 2nd, 2018

illustration with hand holding mobile phone

When you run a business, knowing what to prioritize is one of the most important skills for driving growth. While you may have a long… READ MORE

Give Your Business an Edge with Custom Graphic Design

Written by Keith Hodges, July 5th, 2017

In the era of search engines and mobile devices, most people judge a company’s success by its website. The categories of success can be summarized… READ MORE

Why You Need To Work With An Agency

Written by John Pryor, December 13th, 2016

Marketing At The Next Level

It’s time for your company/business to start the marketing push to take it to the next level. Word brochure templates… READ MORE

The Lost Art of Customer Service

Written by Joe LaPenna, September 8th, 2016

web-design-customer-service-greenville-sc

Rogue Web Developers

Is it just me, or are more people/businesses losing the art of customer service? It’s disappointing to me when more and more… READ MORE